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Privacy and Cookie Policy

This privacy notice provides information on how W & H Gidden Limited collects and processes your personal data when you visit our website to sign up for any newsletter, information, or purchase a product.


Within this notice and elsewhere on the website, the terms WE OUR US or GIDDEN all refer to W & H Gidden Limited and our details can be found within the “Contact Us” area.

1.      Who we are:

W & H Gidden Limited is the controller and responsible for your personal data and is the controller of this website.

2.     The data we collect about you:

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data.

  • Contact Data.

  • Financial Data.

  • Transaction Data.

  • Technical Data.

  • Profile Data.

  • Usage Data.

  • Marketing and Communications Data. 

3.   How we use your personal data:

We only use your personal data for the purposes for which we collected it, which include the following:

  • To register you as a new customer.

  • To process and deliver your order.

  • To manage your relationship with us.

  • To improve our website, products/services, marketing or customer relationships.

  • To recommend products or services offered by us which may be of interest to you.

In accordance with GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails using the personal data you provide to us. All marketing emails we send to you will be clearly marked as originating from us. All such emails will include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply with "unsubscribe" as the email subject heading.

4.   How we share your personal data:

For administration reasons, data may be passed to and stored securely with third party providers. We may share your personal data within Sanders or with external third parties, only for the purpose of fulfilling and delivering any orders you may place. We never buy, sell, rent or exchange mailing lists.

5.   International transfers:

Further to Section 4 above, we may transfer, store and process your personal data outside the European Economic Area.

6.   Your Privacy legal rights:

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK supervisory authority for data protection issues (

7.   Cookies

Our website uses "cookies" to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Our cookies therefore do not result in the collection of any personal information under GDPR. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing on our website. This is because anonymous cookies are commonly used to keep track of the contents of customers shopping baskets during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.


8.   Further details

This privacy notice is supplemented by our website privacy policy which contains more detailed information about our data processing. If you are looking for more information on how we process your personal data including data security, data retention and lawful processing bases, you can request sight of our website privacy policy or contact our data privacy manager using this link (

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